delivery & shipping

Can Ashes be posted?

Yes these are an item that can be posted via Royal Mail signed for service. The pack will be sent out to you within 5 working days. Once your pack has been returned  to us (we advise a signed for service) your ashes or hair are carefully labelled and stored safely in the workshop. Any unused hair or ashes are returned to you with your finished piece.

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How long will I have to wait for my order?

Once your full order is complete your package will be sent signed for guaranteed next day via Royal Mail.  Once despatched a tracking number will be added to your order and an email sent.

 

Customs requirements

If we are sending orders outside the EU we need to fill in a customs declaration form out detailing what the package contains.  This will ensure the delivery to you is smooth and efficient.  If you live outside the EU there may be a customs charge to pay which is payable by yourself.  If this is the case the courier company will contact you upon the package arriving in the destination country.